A Supplier was falling short of the contracted capacity requirement for its wiring harness products through its pre-assembly and assembly processes. During a product launch, the OEM had to shut down production to wait for the Supplier’s wiring harnesses.
Situation: Seraph was engaged by two OEMs to simultaneously improve a Supplier’s operations and improve material flow. The plant operation was being supported onsite by both OEMs in … logistics and quality functions. There was a nee.. for the Supplier to have their own support onsite to conduct day- to- day operations and to develop a “lighthouse,” or pilot area of improvements within the plant. The “lighthouse” goal was to demonstrate stabilization within logistics and quality functions with the Supplier’s resources.